Frequently asked questions

About 5 business days. Our team connects your systems and checks the numbers with you before launch.

Your firm keeps working in the systems it knows. LawKPIs connects read-only, without modifying source records. Daily Pulse can reach people by role, with or without a LawKPIs login.

Start with the data you already have. Firm Configuration & Data Validation includes mapping and checking the numbers with your firm before launch. The trial includes a data check so you know what the numbers can and can’t tell you yet.

30 days of the full NyxO AI-powered LawKPIs platform, at no cost.

No. LawKPIs is the operating layer that sits alongside your practice-management, accounting and intake systems. Those systems keep running the firm; LawKPIs connects their signals and explains what needs attention.

Native reports are a useful view of their own system. LawKPIs joins practice-management, accounting and intake data. NyxO explains what changed and why, flags who should act, and tracks whether the issue improves or resolves; Daily Pulse brings priorities to your inbox.

NyxO is the intelligence layer inside LawKPIs. It detects changes, explains what they mean, names who should act and tracks whether the issue improves or resolves. It answers questions in plain English; it does not draft emails or memos.

No. Every LawKPIs plan includes Dashboards with NyxO Insights, Daily Pulse and the LawKPIs Connector. NyxO Qualify is the only product sold separately.

No. NyxO is the AI layer built into LawKPIs, not something bought on its own. NyxO Qualify is a separate product for qualifying prospective clients before intake.

Anyone at the firm, by role, with or without a LawKPIs login.

Yes. Dashboards, Daily Pulse and the Connector read from the same underlying LawKPIs data.

Pricing tiers are based on total employees, not timekeepers or users. Daily Pulse can go to everyone at the firm at no extra cost. LawKPIs logins are listed separately in the pricing configurator.

Everyone on payroll: attorneys, paralegals and staff.

We’ll move you to the new tier at your next billing date, with no new Firm Configuration & Data Validation charge.

Integrations, mapping, validation, dashboard setup, Daily Pulse configuration, Connector enablement and launch support. Our team connects your systems and checks the numbers with you before launch.

No. Every plan includes the platform, NyxO, Daily Pulse and the Connector, without per-report charges or limits on questions or Daily Pulse recipients.

Monthly plans can be canceled with notice. Annual plans are paid up front for 12 months. LawKPIs stores customer data only while the customer’s subscription is active. If a subscription is cancelled, LawKPIs deletes the customer data it controls on the final day of that subscription.

Data is encrypted in transit and at rest, with access governed at the model, group and role levels. Connections to your source systems are read-only.

Yes. Access is governed at the model, group and role levels. Row-level and column-level restrictions are available when needed. The Connector does not widen a user’s existing LawKPIs access.

LawKPIs stores customer data only while the customer’s subscription is active. If a subscription is cancelled, LawKPIs deletes the customer data it controls on the final day of that subscription.

LawKPIs does not train AI models on customer data. NyxO uses Anthropic models to generate AI insights. Anthropic’s current API data-use and privacy terms apply to that processing. Once authorized data reaches an external provider through the Connector, that provider’s current data-use and privacy terms apply.

No. You only need Claude to use the Connector. Dashboards, NyxO Insights and Daily Pulse work without a separate Claude account.

The Connector is available in Claude today. ChatGPT support has not been confirmed yet; contact LawKPIs to ask about it.

The Connector sends only the data the requesting user is already authorized to access, and only when the selected model requests it through a tool call. The Connector currently works with Claude, chosen by the user. Once data reaches that provider, the provider’s current data-use and privacy terms apply.

LawKPIs connects to Clio, MyCase, Smokeball, Lawcus, CasePeer, QuickBooks Online and Lawmatics today, with dedicated dashboards live for every practice management system. Dedicated pages with dashboard screenshots for Smokeball, Lawcus and CasePeer are coming soon; QuickBooks Online and Lawmatics data is used across LawKPIs dashboards rather than in application-only dashboard suites.

Clio, MyCase, Smokeball, Lawcus and CasePeer. QuickBooks Online can be added as an option.

Contact LawKPIs to discuss your system and recommended setup. We do not claim support for systems outside the current integration catalogue.

The LawKPIs team handles system connections and checks the numbers with you before launch. Firm Configuration & Data Validation includes launch support.

Contact LawKPIs with your question. The Connector setup guide also includes troubleshooting for the verified Claude workflow.